Announcements
Class sign ups
Please be aware that only classes offered by DEL staff are available to book through Connect 2. For any other class sign ups please speak to your tutor for guidance.
DEL Booking Collection and Return Location Access
Collections and returns are from the DEL office on Level 2 of the Matthew Building. Please remember to bring your University ID card to gain access through the swipe door. When exiting the lift on level 2 of the Matthew Building head right, through the swipe doors, then right again.
Edit Suite Access
Our Edit Suite is on level 2 of the Matthew building. Please remember to bring your University ID card to gain access through the swipe door.
When exiting the lift on level 2 of the Matthew Building take a left through the doors, turn left into the level 2 gallery space, and then access via the single swipe door on the left side.
To book an edit suite please go to DJCAD Digital Facilities under the Book by Category section on Connect 2
For support with using Adobe Premier Pro for video editing please see the following online tutorial: DJCADSoftwareTutorials
General Information
For further information and guidance please contact djcaddigital@dundee.ac.uk
Help
To borrow from DIGITAL EQUIPMENT LOANS students must complete an online induction here:
DEL INDUCTION
Q: Why can’t I sign into the booking system at all?
A: Double check you are using the correct username and password. The username is the first bit of your email address before the @sign and without the dots. (For example if the email was j.z.smith@dundee.ac.uk the username would be jzsmith). The password is the same password you use to log in to your emails. If this is correct and still not working email help4u and request a password reset.
Q: Why can’t I book the equipment or facility I want?
A: Not all equipment and facilities are available to all users. There are some restrictions based on course and/or year, and some access requires you to have completed the specific induction process for that equipment or facility.
You will need to complete the Digital Equipment Loans induction to borrow any Digital Equipment.
Q: Im not a DJCAD student, can I still book and use the equipment or facilities?
A: The DJCAD equipment and facilities available through this booking system are not available to everyone at the University, they are restricted to courses which are fully or partially delivered by DJCAD.
Q: Where can I collect equipment booked from DEL?
A: Digital Equipment Loans is located on Level 2 of the Matthew Building.
Q: Can you make a booking for me?
A: Users are responsible for making their own bookings however staff can advise if users are having difficulties.
Q: Where can I leave equipment if Equipment Loans is closed?
A: Users are responsible for any equipment they have borrowed; it may not be left with someone else or left anywhere else.
If the workshop is closed during normal access hours, please wait for a member of staff to return. If you are trying to return outside normal opening hours, please return equipment the next available timeslot.
Q: Can you edit or cancel a booking for me?
A: Please use the 'Edit', 'Cancel Items' or 'Delete Booking' feature, as appropriate. Click on “go to my account” then click on booking ref then click on the required action in the righthand column. 'Edit' will let you change the equipment, timeslot, etc., 'Cancel Items' will let you change what is booked, and 'Delete Booking' can be used to cancel the booking entirely.
Q: Can you renew a booking for me?
A: Please use the renew booking feature. This can be done 3 days before the booking is due to be returned. Click on “go to my account” then click on booking ref then click on “renew booking” in the righthand column. You can find full instructions with pictures in My DJCAD Facilities and Workshops under Facility: Digital Equipment Loans.
Q: I successfully completed the DJCAD Digital Equipment Loans induction and the quiz and still don’t have access! Why not?
A: It can take up to 48hrs to process student accounts. Online induction has been open and accessible since the start of term. We will endeavour to process quicker than this, however, please do not contact the DEL staff unless more than 3 working days have passed. You will receive email confirmation when this is complete.
Q: I want access to another area's workshop how do I get inducted?
A: Please contact the technician responsible for this area. Contacts and further info can be found in MyDJCAD in the MyDJCAD Facilities folder.
Open hours
Contact us
Useful links
Policies
from